Electronic Health Insurance Card

Your Electronic Health Insurance Card

Whenever you go to the doctor, dentist or need hospital treatment, you must present your electronic health insurance card (eGK). To create your insurance card, we’ll need a passport photo of you that clearly shows your face. Please carry your card always with you, as you must show it everytime you visit a doctor or hospital. Otherwise you may be rejected.

The first production of new cards takes about 15-20 days from the date your photo is uploaded, but if you need to replace a loss damage card, just get in touch with Merck BKK and within 10-14 days you receive your new eGK.

Send your Passport Photo

After signing the membership application, you’ll receive in 3 business days later a letter in your mail box at home. Please return the letter back with your affix photo. There are a few options to this said letter.

  1. By post with the enclosed envelope at no cost
  2. Via Email after scanning the photo as a JPEG file
  3. Deliver in person at the BKK office – Building F130
  4. by upload on our homepage

FAQ

Why do I need a picture?

You’ll need it for a better identification with your electronic health insurance card - eGK (Children under 15 years don’t need a picture yet).

For what can I use the health insurance card?

You’ll need the card to present it to your physician or dentist and anytime you visit the hospital. The eGK allows doctors to bill their services directly with the health insurance fund. Be informed that each family member you have applied for insurance receives their own electronic health card (eGK).

Which data are stored on the card?

Only your Name, Address, Date of Birth and your health insurance number are stored on the card.

Do I have to carry the card with me at all times?

Yes! It’s imperative to carry the card with you always. The doctor can refuse treatment without presenting the card. Your doctor needs the card for each visit with the aim of settling accounts with your health insurance company.